angry employee

Why the customer is NOT always right

It sounds so strange to say when you’re dealing with customer service and mystery shopping, but there are times when the customer just isn’t right. There are instances wherein bending…

It Is a Wonderful Life When You Know What Your Customer Thinks

It Is a Wonderful Life When You Know What Your Customer Thinks

Is a Bigger World Better? Were you recently reminded of those days of an “Old-Fashion Christmas”? You know, like in the days of “It’s a Wonderful Life”, where everything was…

How Mystery Shopping Companies can Help Your Business Succeed

How Mystery Shopping Companies can Help Your Business Succeed

Put Your Business to The Test Even if your business seems to be doing well, there is a good chance that there is room for improvement. Employees can perform better,…

How does a Mystery Shopping Provider find their Shoppers?

How does a Mystery Shopping Provider find their Shoppers?

Hiring Shoppers How do you get a job as a mystery shopper? Business owners who hire mystery shopping providers want to know where those shoppers come from. What exactly makes…