Shoppers’ Critique Restructures Business Model

Shoppers’ Critique Restructures Business Model

Leading Customer Intelligence and Marketing Agency Modifies Structure for Better Customer Service (Longwood, FL September 25, 2013) Shoppers’ Critique International, one of America’s largest and oldest customer intelligence agencies, announces…

A Tale of Two Brands

A Tale of Two Brands

While traveling in February I experienced a sequence of events that so clearly contrasted a group of employees who naturally displayed superior customer service with another group of workers who…

It Is a Wonderful Life When You Know What Your Customer Thinks

It Is a Wonderful Life When You Know What Your Customer Thinks

Is a Bigger World Better? Were you recently reminded of those days of an “Old-Fashion Christmas”? You know, like in the days of “It’s a Wonderful Life”, where everything was…