happy or not

Shoppers’ Critique Partners with HappyOrNot to Strengthen Their Customer Experience Services Portfolio

Shoppers’ Critique, a Florida customer intelligence company, has been serving businesses in the US and worldwide for 40 years, providing an unparalleled performance process that drives improvement and enables companies…

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Mystery Shopping Certification University

Mystery Shopping Certification University Looking to continue your education that fits in your busy schedule? MSPA-NA University has now made that possible. Independent Contractor Members will gain certifications in multiple…

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The Importance of Competitive Analysis

Companies that dissect their competitive analysis have a great potential in gaining edge on their target market. If the business is strictly looking at their competition and what they’re doing…

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NFL ‘Fan Engagement’ can teach your business a few things

Americans love football. After the start of the season this past weekend, there’s no escaping the crazed fans all over social media. It’s no coincidence that football is one of…

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Don’t Assume a Quiet Customer is a Happy Customer

LoyaltyOne and Verde Group released a study that discovered four out of five shoppers who have had an awful experience as a customer don’t give criticism. Often, just a little…

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Florida Attractions Association Annual Conference (FAA)

Being A Sponsor Shoppers’ Critique International was proud to be included among the sponsors at the 2015 Florida Attractions Association Annual Conference held in Fort Myers from June 7 through…

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Nobody Raves About Average – A Story from Roxanne Brown

Roxanne Brown, of Purple Land Management, recently posted a story on her LinkedIn profile that really hit home for us here at Shoppers’ Critique. We spend our time making sure…

Kevin Nixon Joins Shoppers’ Critique International Sales Team

Kevin Nixon Joins Shoppers’ Critique International Sales Team

Addition Further Advances SCI’s Commitment to Customer Relationships & Customer Intelligence (Longwood, FL – March 12, 2015) Shoppers’ Critique International, the largest Florida-based consumer marketing/intelligence company, has announced the immediate…

Important Shopper Registration Update

Important Shopper Registration Update

Social Security Numbers No Longer Required Until now, we have required every shopper to provide their social security number during registration since we are required to report shopper income on…

Mystery Shopping Services Review

Mystery Shopping Services Review

Kind Words About Our Services We love helping our clients so when one of them reaches out to us with their praises we are always grateful. See what one of…