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NFL ‘Fan Engagement’ can teach your business a few things

Americans love football. After the start of the season this past weekend, there’s no escaping the crazed fans all over social media. It’s no coincidence that football is one of…

Mythbusting 10 Myths about Mystery Shopping!

Mythbusting 10 Myths about Mystery Shopping!

If you are new to the concept of mystery shopping, you might be a bit wary. And for sure, there are scammers out there posing to be authentic mystery shopping…

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Why the customer is NOT always right

It sounds so strange to say when you’re dealing with customer service and mystery shopping, but there are times when the customer just isn’t right. There are instances wherein bending…

What You Should Know About The Mystery Shopping Industry: The Shopper

What You Should Know About The Mystery Shopping Industry: The Shopper

Shop Your Heart Out! Do you have a favorite store you like to shop in? Have you ever asked yourself why you like shopping there as opposed to the other…

The Presence and Impact of Mystery Shopper Companies during the Holidays

The Presence and Impact of Mystery Shopper Companies during the Holidays

Providing Quality Service During The Holidays Thanksgiving is over and the holiday shopping rush has begun. Are you prepared for what you are about to go through? The average consumer…