Keep Customers Coming Back by Avoiding Common Mistakes

Keep Customers Coming Back by Avoiding Common Mistakes

Retail sales is a tough gig these days because of the increase in online shopping. Even in the real world, retail salespeople make mistakes, but how they handle them makes…

How to become a mystery shopper

How to become a mystery shopper

Looking for extra money or just something to do as a part-time job? Mystery shopping could be that thing that you are looking for. Forget the sketchy looking ads for…

angry employee

Why the customer is NOT always right

It sounds so strange to say when you’re dealing with customer service and mystery shopping, but there are times when the customer just isn’t right. There are instances wherein bending…

The Importance of Your Focus On Customer Service For Your Marketing Strategy

The Importance of Your Focus On Customer Service For Your Marketing Strategy

  Customer Service & Your Employees Any successful company cares about their customers. Those companies that keep their customers happy have always been more prosperous than those businesses who do…

Automotive Mystery Shopping For The Business Owner

Automotive Mystery Shopping For The Business Owner

Mystery Services That Fit Your Niche! In today’s competitive automotive industry it pays to capitalize on every sales opportunity, in person, on the phone or over the web. Achieving maximum…