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Industries Served Retail Restaurants & Hospitality Entertainment Property Management Automotive |
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Management is very accommodating & exceptional to work with. We’ve
been with SCI for over 5 years! Ripley Entertainment Inc. |
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Guests have a high expectation that they're going to have a fun and enjoyable guest experience. This starts from the moment they contact the park about tickets or information until they step foot on the grounds.
A poor first impression can ruin their experience or cause them to change their minds. Once on site they expect a clean, safe environment, with pleasant and helpful employees.
Rides and attractions need to work properly and the environment needs to be well-maintained. Restroom facilities need to be clean and well-stocked. Food service must be quick, fresh and tasty. An attraction mystery shopping service evaluates every element of the guest experience - including some that regular customers may not consciously evaluate.
